Because “Service First” means standing behind our work long after the sun goes down.
we know that “reliability” isn’t just a buzzword—it’s the difference between a relaxing afternoon at Barton Springs and a miserable afternoon melting in your own living room.
At Service First, we don’t just install equipment; we install peace of mind. Drawing from our veteran-led discipline and Rolando’s 40+ years of Austin HVAC expertise, we’ve built a warranty program that is as solid as a Texas limestone foundation.
In the ATX heat, your HVAC system isn’t just an appliance—it’s your home’s lifeline. We believe you should never have to gamble on your comfort. Whether you’re in a historic bungalow in Tarrytown or a modern build in Cedar Park, our warranties are designed to ensure that when you invest in Service First, you’re protected by the best in the business.
We don’t do “fine print” or “loopholes.” We do Master-level reliability and veteran-led integrity. If we installed it, we stand by it—period.
Most companies give you the bare minimum. We give you the “Right Way” treatment. Our standard 5-Year Manufacturer Warranty is built to match the high standards of the equipment we trust in your home.
5-Year Manufacturer Alignment
We match whatever the manufacturer of your unit provides—which is typically a robust 5 years of coverage.
Complete Equipment Protection
If a part fails due to a manufacturer defect, we’ve got the replacement covered.
Total Labor Coverage
Unlike the “other guys” who leave you with a massive labor bill even when the part is free, Service First covers both equipment AND labor.
Austin is tough on AC units. Between the “Cedar Fever” pollen-pocalypse and the 100-day streaks of triple digits, your system works harder here than almost anywhere else in the country. Our warranty program is tailored to the local reality.
With Owner Rolando Tey’s experience dating back to 1979, we know which units can handle the Hill Country heat. We only partner with manufacturers who allow us to offer you seamless, comprehensive coverage.
When we say it’s covered, it’s covered. We treat every warranty call with the same urgency as a new installation. We don’t put our warranty customers at the back of the line—we prioritize your comfort because that’s what neighbors do.
To keep your 5-Year Manufacturer Warranty in peak fighting shape, the industry (and the manufacturers) require one simple thing: Routine Maintenance. Think of it like a truck—you can’t skip the oil changes and expect the engine warranty to hold up.
We’ve been a part of the Austin community for over 25 years. We aren’t a “fly-by-night” operation that’s going to disappear when the humidity spikes. We’re your neighbors, and our warranty is our handshake.
Yes! Our 5-Year Manufacturer Warranty is comprehensive, covering both equipment and labor. We believe that if a system is under warranty, you shouldn’t have to reach for your wallet.
We match the manufacturer! While 5 years is our standard baseline, if your specific unit carries a longer manufacturer guarantee, we align our support to ensure you get every bit of protection you’re entitled to.
In many cases, yes. High-quality HVAC warranties are a huge selling point in the Austin real estate market. Contact our office, and we can help you with the documentation needed for your home’s next owner.
